Imposter Alert!
We are committed to ensuring the security and well-being of our members. Recently, we've been informed about a rise in fraudulent text messages sent by impostors pretending to be from United Community Credit Union or "UnitedCCU". These messages are designed to trick you into providing personal and financial information.
🚨 What to Watch Out For:
Sender: Messages may appear to come from a familiar or official-looking number.
Content: Claims that there are issues with your account, or prompts to click a link to "verify" or "update" your information.
Urgency: Often includes urgent language to scare you into acting quickly without thinking.
🔒 How to Protect Yourself:
Do Not Respond: Never reply to these messages or click on any links provided.
Verify the Source: If you receive a suspicious message, contact us directly using the phone number or email address on our official website.
Keep Personal Info Secure: We will never ask for sensitive information like your card number, CVV number, password, PIN, or social security number via text message.
🛡️ Steps to Take If You Receive a Suspicious Message:
Do Not Engage: Do not respond or click any links.
Report It: Forward the message to contactus@unitedccu.com or call (713) 674-5778.
Delete It: Remove the message from your device