Disclosures

Terms of Use:

The United Community Credit Union Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the United Community Credit Union Web Site constitutes your agreement to all such terms, conditions, and notices.

Modification of these terms of use:

United Community Credit Union reserves the right to change the terms, conditions, and notices under which the United Community Credit Union Site/Services are offered. You are responsible for regularly reviewing these terms and conditions and additional terms. Your continued use of the United Community Credit Union Site/Services constitutes your agreement to all such terms, conditions, and notices.

Complaint Notice

Download the PDF here: Complaint Notice

Personal and non-commercial use limitation:

Unless otherwise specified, the United Community Credit Union Site is for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the United Community Credit Union site.

Access to Credit Union Documents

Upon request, a member is entitled to review or receive a copy of the most recent version of the following credit union documents:

  1. balance sheet and income statement (the non-confidential pages of the latest call report may be given to meet this requirement);
  2. a summary of the most recent annual audit completed in accordance with §91.516 of this chapter (relating to Audits and Verifications);
  3. written board policy regarding access to the articles of incorporation, bylaws, rules, guidelines, board policies, and copies thereof; and
  4. Internal Revenue Service Form 990.

Links to third party sites:

The United Community Credit Union Site/Services may contain links to third party Web sites ("Linked Sites"). The Linked Sites are not under the control of United Community Credit Union and United Community Credit Union is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. United Community Credit Union is not responsible for webcasting or any other form of transmission received from any Linked Site nor is United Community Credit Union responsible if the Linked Site is not working appropriately. United Community Credit Union is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by United Community Credit Union of the site or any association with its operators. You are responsible for viewing and abiding by the privacy statements and terms of use posted at the Linked Sites. Any dealings with third parties (including advertisers) included within the United Community Credit Union Site/Services or participation in promotions, including the delivery of and the payment for goods and services, and any other terms, conditions, warranties or representations associated with such dealings or promotions, are solely between you and the advertiser or other third party. United Community Credit Union shall not be responsible or liable for any part of any such dealings or promotions.

No unlawful or prohibited use:

As a condition of your use of the United Community Credit Union Site/Services, you will not use the United Community Credit Union Site/Services for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the United Community Credit Union Site/Services in any manner which could damage, disable, overburden, or impair any United Community Credit Union Site/Service(s) (or the network(s) connected to any United Community Credit Union Site/Service(s)) or interfere with any other party's use and enjoyment of any United Community Credit Union Site/Service(s). You may not attempt to gain unauthorized access to any United Community Credit Union Site/Service, other accounts, computer systems or networks connected to any United Community Credit Union Site/Service, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the United Community Credit Union Sites/Services.

Service Contact: support@unitedccu.com

Termination/Access Restriction:

United Community Credit Union reserves the right, at its sole discretion, to terminate your access to the United Community Credit Union Site/Services and the related services or any portion thereof at any time, without notice.

United Community Credit Union may also terminate or suspend your access to United Community Credit Union Site/Service(s) for inactivity, which is defined as failing to log into a particular service for an extended period of time, as determined by United Community Credit Union. Upon termination of the United Community Credit Union Site/Service, your right to use the United Community Credit Union Site/Service immediately ceases. United Community Credit Union shall have no obligation to maintain any content or to forward any unread or unsent messages to you or any third party.

Copyright and trademark notices:

All contents of the United Community Credit Union Web Site is: © Copyright 2022. United Community Credit Union. All Rights Reserved and/or its suppliers, P.O. Box 606, Galena Park, TX 77547.

Any rights not expressly granted herein are reserved.

Funds Availability Policy

Our policy is to allow you to withdraw funds you deposit in your account on the same business day as we receive your deposit. However, in some cases, we may delay your ability to withdraw funds beyond the same business day. Then, the funds will generally be available by the second business day after the day of deposit. In some cases, funds may not be available until the eleventh day.

Patriot Act

IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.

What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.

We ask for your understanding as we work to support these efforts to maintain the security of your funds and our country.

Email Security Notice

We like to hear from you, but please realize that email is not a secure transmission route. Thus we ask that you never send sensitive personal information like Social Security numbers, Account numbers, Credit Card numbers or any type of password via email to United Community Credit Union or anyone else for your own protection. Please use one of our secured forms or a telephone call when submitting this information.