Coronavirus (COVID-19) Updates

Last updated 7/1/2020

As you are aware, the ongoing coronavirus (COVID-19) pandemic has required immediate action in relation to operational procedures for organizations across the globe. Find everything you need to know about United Community's response to COVID-19 here. Click the button below to read all COVID-19 member notices.

COVID-19 Member Notices

Lobby Access Open - Face Coverings Required

As a safety precaution in relation to the ongoing COVID-19 pandemic, all branch lobbies have re-opened at regular business hours with lobby occupancy restrictions in place. For the safety of our staff, members are required to wear a face covering and will be asked to present proof of identification upon entering the branch.

In order to uphold social distancing, we will continue to offer full-service drive-thrus at our Normandy, Summerwood and Crosby locations. See our modified services chart below. 

To ensure your needs are met, while avoiding extended wait times due to lobby occupancy limitations, we are now offering online appointment scheduling to our membership.

Book your appointment today 

Communication Channels

Do everything you need from a safe place by connecting with us digitally. Our team is fully staffed and available to serve you.

  • Call/Text Us: 713.674.5778
  • Email Us:
  • Social Media: @UnitedCCU

Modified Member Services

As a safety precaution in relation to the ongoing COVID-19 pandemic, all branch lobbies have re-opened at normal business hours with lobby occupancy restrictions in place. Additionally, we continue to offer full-service drive-thrus. Branches will continue to offer all products and services to our membership and community in a modified setting. 

Senior Hour

In an effort to further protect our senior members, all branch locations will host a senior hour every Wednesday from 8AM to 9AM.

This benefit is extended exclusively to our senior citizen members.

Modified Services Chart 

Click the image above to view the chart.

Digital Banking Resources

Access your accounts, transfer funds, apply for a loan, pay bills or deposit checks 24/7 with our digital banking resources.

United Emergency Relief Program

We're ready to help you navigate life's unexpected situations with our United Emergency Relief program. Our financial tools adapt to each member's personal needs during life's many unique situations.  

  • Emergency Relief Skip-A-Pay (OFFER EXPIRED)
  • Temporary Fee Reduction Through 5/18/20
  • Penalty Free Withdrawal on Share Certificates
  • Surcharge FREE ATM's - Find One Near You
  • Debt Consolidation Loans
  • Loan Extensions 
  • Vehicle Refinance with 90 Day Delay Payments
  • BALANCE - Financial Counseling Resource

Call us today at 713-674-5778 to further discuss options available for you within our United Emergency Relief program.